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Aug
7
CPanel Backup System Upgrades
Posted by David G on 07 August 2017 10:38 AM

Date:  August 5, 2017**

Rolling Update Work Window:  10:00PM PST (GMT -8:00) - 4AM PST



Scope of Work: 

Cpanel introduced a new backup system which is going to replace it's legacy backup system.  At some point in the near future, CPanel will no longer support their legacy backup system.  In an effort to stay ahead of this, we will be converting the backups from the legacy system to the new backup system every night.  We don't anticipate any loss of backups, but it's always advisable to retain your own backups as well.  We have tested and verified the upgrade and don't expect any issues.  Dedicated and VPS clients please contact us to schedule upgrades to this new backup platform.

The new Backup system now functions with a new user interface (UI) and having the following features:

The new Backup system also now supports multiple incremental backups.

Retention behavior - When a complete backup finishes, the system deletes the oldest backup. When the system backup partially completes (fails), the system will not delete the oldest backup, and it will continue to retain the oldest backups. This procedure ensures that the system retains at least one retained complete backup.

After the next complete backup finishes, the system will delete the oldest backups to return to the desired number of backups.

** This upgrade will run nightly on the stated start date during the work window described above until upgrades have been completed on all affected server devices.


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Jul
21

Date:  July 17-23, 2017

Time:  10:00PM PST (GMT -8:00)

 

Scope of Work:

During this maintenance window, we will be upgrading the version of the control panel software on our servers.  This upgrade will bring some exciting new features such as EA4, CPanel's new system for Apache management, PHP-FPM, and a host of security patches.  We do not anticipate any issues during this upgrade, and you will now be able to use a PHP selector where you can test upgraded versions of PHP simply by logging into your control panel and selecting the version you want to use.  This is especially helpful for software upgrade tests and subsequent deployments.

For any clients with VPS or Dedicated Servers, we strongly urge you to contact us to schedule an upgrade. 


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Apr
3
CPanel Updates April 1, 2017
Posted by steven m on 03 April 2017 11:15 AM

Date:  April 1-4, 2017

 

Time:  10:00PM PST (GMT -8:00)

 

Scope of Work:

This is just an informational note to notify all clients that we are updating the control panel software on our servers.  For any clients with VPS or Dedicated Servers, we strongly urge you to contact us to schedule an upgrade.  There will not be any downtime during this upgrade, it's just all backend updates.


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Dec
9
HTTPme Server Moves Completed
Posted by steven m on 09 December 2016 03:24 PM

Date:  December 9, 2016

 

Time:  12:00PM PST (GMT -8:00)

 

Scope of Work:

This is just an informational note to notify all clients that our server moves are completed.  We thank everyone, both our beloved clients and staff, for giving us the opportunity to continually try to provide the highest calibur support and the only the best infrastructure.  Over the course of the next few months, we will be introducing many more enhancements to the HTTPme brand.  Stay tuned!

 

-Steven


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Nov
14
Final Set of Shared Server Moves Wednesday November 16 2016
Posted by steven m on 14 November 2016 10:21 AM

Date:  November 16, 2016

 

Time:  9:00PM PST (GMT -8:00)

 

Scope of Work:

As part of our huge infrastructure upgrade, we're doing the final wave of moves for the remaining shared servers on Wednesday November 16, 2018 starting at 9PM PST (GMT-8:00).  We're about 90% complete at this point, and they've gone beautifully thus far.  This upgrade is very beneficial to everyone, clients and staff alike, as we are adding yet another layer of redundancy in our power backup infrastructure, as well as taking the time to upgrade all the core network equipment as well.  We expect this to take 2-3 hours.


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Nov
11
Server Moves Sunday November 13, 2016 (40 servers)
Posted by steven m on 11 November 2016 09:27 AM

Date:  November 13, 2016

 

Time:  9:00PM PST (GMT -8:00)

 

Scope of Work: 

We are going to be relocating about 40 servers to their new housing location.  We are going to be adding some additional layers of redundancy at this point as well, by inserting a new UPS into the mix to provide clean backup power.  If you notice your server is down at this time, this is why.  We ask for a 3 hour window for this.  We do not anticipate any issues as we will be shutting the servers cleanly and bringing them up one by one to ensure that everything works perfectly. 


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