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Nov
14
Final Set of Shared Server Moves Wednesday November 16 2016
Posted by steven m on 14 November 2016 10:21 AM

Date:  November 16, 2016

 

Time:  9:00PM PST (GMT -8:00)

 

Scope of Work:

As part of our huge infrastructure upgrade, we're doing the final wave of moves for the remaining shared servers on Wednesday November 16, 2018 starting at 9PM PST (GMT-8:00).  We're about 90% complete at this point, and they've gone beautifully thus far.  This upgrade is very beneficial to everyone, clients and staff alike, as we are adding yet another layer of redundancy in our power backup infrastructure, as well as taking the time to upgrade all the core network equipment as well.  We expect this to take 2-3 hours.


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Nov
11
Server Moves Sunday November 13, 2016 (40 servers)
Posted by steven m on 11 November 2016 09:27 AM

Date:  November 13, 2016

 

Time:  9:00PM PST (GMT -8:00)

 

Scope of Work: 

We are going to be relocating about 40 servers to their new housing location.  We are going to be adding some additional layers of redundancy at this point as well, by inserting a new UPS into the mix to provide clean backup power.  If you notice your server is down at this time, this is why.  We ask for a 3 hour window for this.  We do not anticipate any issues as we will be shutting the servers cleanly and bringing them up one by one to ensure that everything works perfectly. 


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Nov
9
Helpdesk Move
Posted by steven m on 09 November 2016 03:52 PM

We are moving our helpdesk from 9PM PST (GMT -8:00) tonight, November 9 2016.  During that time, we will be pointing to a temporary server, but the helpdesk will be inaccessible.  We anticipate it will take a few hours to complete.  We will update this thread when it's completed.


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Nov
2
Server Moves Sunday November 6, 2016
Posted by steven m on 02 November 2016 02:06 AM

We are going to be moving servers on Sunday November 6, 2016 at 9PM PST.  If you notice your server is not responding, this is why.  We have sent a formal email via our billing system as well to all clients to notify you regarding the move of your specific server and time(s) that service can be affected.


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Sep
30
cPanel Security Updates  TSR-2016-0005 - 9/30/2016
Posted by Rich J on 30 September 2016 10:38 AM

Beginning on the night of 9/30/16 we will begin upgrading cPanel on ALL Dedicated and VPS servers to ensure all services are running the latest and most secure version of cPanel. There is no reason to believe this will cause any issues with your VPS or Dedicated server, and will not change any settings or cause any downtime of your services.

 

If you have ANY questions or concerns, please feel free to contact us. Our helpdesk is staffed 24/7/365.

 

*** If you have a reseller account, please know that the server you are on is already updated. There is nothing you need to do or worry about. ***

 

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cPanel has released new builds for all public update tiers. These updates provide targeted changes to address security concerns with the cPanel & WHM product.

RELEASES

The following cPanel & WHM versions address all known vulnerabilities:

11.58.0.29 & Greater
11.56.0.34 & Greater
11.54.0.29 & Greater
11.52.6.6 & Greater

This Targeted Security Release addresses 4 vulnerabilities in cPanel & WHM software versions 11.58, 11.56, 11.54, and 11.52.

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