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Dec
15
Live Support Coming Soon!
Posted by Steven m on 15 December 2020 02:02 PM

Date:  TBD

Time: TBD

We at HTTPme have always been very focused on trying our best to deliver a quality customer service experience.  We strive to have ticket responses within 5 - 15 minutes 24/7 with a substantive response.  We are very thankful for all our beloved clients, and we will soon be rolling out 24/7 Live Chat support via our website.  If you have an immediate question, feel free to ask!  If you have something that will take less than 5 minutes or so, try the new live chat coming on or around January 1, 2021. 

We thank you so much for your business.

 

Steven Mizrahie

CEO

HTTPme.com

 


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Aug
30
CenturyLink / Level3 Global Outage - August 30, 2020
Posted by Steven m on 30 August 2020 07:11 AM

Date:  August 30, 2020

Time: 4AM PST

Centurylink/Level3 which is the largest carrier (ISP) of internet traffic in the world is having a global outage.  Any connections going through this ISP can result in timeouts or the non proper loading of your websites.  We have shutdown our port to them, but due to the fact that they are still globally announcing our routes, there is little we can do but wait.  We will keep you posted.


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Jul
17
Cloudflare Outage July 17, 2020
Posted by Steven m on 17 July 2020 02:21 PM

Date:

July 17, 2020

 

Time:  14:00 PST

 

Issue:

Cloudflare is having a network outage.  It does not impact our systems, but many of our clients use cloudflare for DNS, and if you do, you might see your sites as down when the servers are fully up.  Cloudflare is having DNS issues as well.  More can be see at https://www.cloudflarestatus.com/


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Jul
10
Backups and Upgrades
Posted by Steven m on 10 July 2020 02:57 PM

Hi All,

We have been upgrading our fleet of servers both from a hardware standpoint as well as software.  We are doing this in anticipation of the November 2020 Centos 6 end of life.  Please make sure to also always maintain backups of your data to ensure safe keeping.  We do our best to protect it, but it's always a wise decision to have your own. 

 

We have moved to a new backup architecture as well for all shared servers, if any dedicated or VPS clients are interested in it, please contact us!


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Jun
11
CPanel EXIM Vulnerabilities and Patches
Posted by Steven m on 11 June 2019 07:02 AM

Hi,

We were notified about some major vulnerabilities with CPanel's current version of EXIM and it can lead to exploitation for crypto attacks.  As a result, we have since the 6th of June been patching all of our servers.  All our shared servers are protected, but we need our dedicated and VPS clients to contact us ASAP.  We will be upgrading them as well as fast as possible.  If you don't want to upgrade, let us know, but we will be pushing heavily for it. 

We want to provide you with information regarding an Exim exploit that NIST has posted about today:
https://nvd.nist.gov/vuln/detail/CVE-2019-10149

This Exim exploit could affect any servers running cPanel & WHM versions below our latest LTS version which, as of this email is, v78.0.27. For more information about this Exim exploit, please see the link above.
We recommend that you update any servers below cPanel & WHM v78.0.27, promptly, to ensure that you've received the latest system updates.
If you have any issues with the updates, please contact our technical support analysts for assistance:
 
-Steven

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