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Jul
17
Cloudflare Outage July 17, 2020
Posted by Steven m on 17 July 2020 02:21 PM

Date:

July 17, 2020

 

Time:  14:00 PST

 

Issue:

Cloudflare is having a network outage.  It does not impact our systems, but many of our clients use cloudflare for DNS, and if you do, you might see your sites as down when the servers are fully up.  Cloudflare is having DNS issues as well.  More can be see at https://www.cloudflarestatus.com/


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Jul
10
Backups and Upgrades
Posted by Steven m on 10 July 2020 02:57 PM

Hi All,

We have been upgrading our fleet of servers both from a hardware standpoint as well as software.  We are doing this in anticipation of the November 2020 Centos 6 end of life.  Please make sure to also always maintain backups of your data to ensure safe keeping.  We do our best to protect it, but it's always a wise decision to have your own. 

 

We have moved to a new backup architecture as well for all shared servers, if any dedicated or VPS clients are interested in it, please contact us!


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Jun
11
CPanel EXIM Vulnerabilities and Patches
Posted by Steven m on 11 June 2019 07:02 AM

Hi,

We were notified about some major vulnerabilities with CPanel's current version of EXIM and it can lead to exploitation for crypto attacks.  As a result, we have since the 6th of June been patching all of our servers.  All our shared servers are protected, but we need our dedicated and VPS clients to contact us ASAP.  We will be upgrading them as well as fast as possible.  If you don't want to upgrade, let us know, but we will be pushing heavily for it. 

We want to provide you with information regarding an Exim exploit that NIST has posted about today:
https://nvd.nist.gov/vuln/detail/CVE-2019-10149

This Exim exploit could affect any servers running cPanel & WHM versions below our latest LTS version which, as of this email is, v78.0.27. For more information about this Exim exploit, please see the link above.
We recommend that you update any servers below cPanel & WHM v78.0.27, promptly, to ensure that you've received the latest system updates.
If you have any issues with the updates, please contact our technical support analysts for assistance:
 
-Steven

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Jan
28
CPanel Updates January 2019
Posted by Steven m on 28 January 2019 10:45 AM

Date:  January 22, 2019 - Till Completition.

Time:  Ongoing

Scope of Work:

We will be upgrading our CPanel control panel software to the latest stable versions for all shared servers.  The update addresses some bug fixes as well as security patches necessary to give us a stable platform to provide to clients.  Due to the number of servers we have in our fleet, we have to perform continuous rolling upgrades.  The upgrade will not really impair any functions, just for a short duration few minutes or so, the control panel will not be available. 

Dedicated and VPS clients are urged to contact us to schedule upgrades as well.


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Jun
29
[Unaffected] Comcast Network Issues June 29 2018
Posted by steven m on 29 June 2018 11:59 AM

Comcast, one of the largest network operators in the United States is having significant network instability throughout the country.  This issue doesn't affect our datacenter at all.
While we do not have Comcast as an ISP in our mix, many of our clients use Comcast as their home ISP.  If you are one of these clients and see your systems as down, it's not.  It's just a Comcast outage.  There is no ETR (estimated time of repair).   We will try to keep you posted here.

 


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